Are you ready to accelerate your TPRM program?

It is not uncommon for healthcare providers to experience significant backlogs due to high assessment volume. In addition to overburdening internal resources, these backlogs can cause critical delays in the contracting process. At CORL, we address assessment backlogs directly with a service-centered solution that radically accelerates assessment throughput. Our solution combines high-powered technology and expert-led services to solve the operational problem that is left unresolved by most TPRM tools on the market.  

Perhaps most importantly, we also address assessment backlogs by right-sizing assessment approach based on a vendor’s level of risk and potential business impact. Pre-assessment data from our proprietary healthcare vendor data set based on more than a decade of assessing vendors in healthcare adds additional depth of insight without ever having to contact the vendor to complete a questionnaire. We offer multiple assessment approaches, including deep dive control reviews and simpler, programmatic reviews—each with the option of CORL validation on vendor responses and artifacts or vendor-self attested responses that your team reviews. Last, but not least, we empower providers to choose vendors who have already completed a CORL-validated assessment with the CORL Cleared™ Vendor Directory.

By nature, vendor security assessments are not consistent. They tend to come in large batches that correlate with the buying cycle. When high-volume periods occur, internal resources can be quickly overwhelmed as the capacity to complete assessments is outpaced by their demand. During these periods, TPRM technologies alone cannot solve the problem. By the same token, tactical staff augmentation alone can compromise quality, leading to costly errors that cause problems down the line.

By combining dynamic technology and skilled services, CORL’s solution empowers healthcare organizations to scale capacity on demand while containing costs. Our managed assessment services are delivered by members of our team with deep expertise in healthcare cybersecurity and compliance. They are fully integrated with our technology solution. The result? An agile TPRM program with consistently exceptional quality and insight.

GRCs play a valuable role in TPRM efforts, but they aren’t sufficient to solve the heart of the problem. Many of healthcare’s TPRM challenges are operational in nature—chasing vendors, validating results, organizing your problem. CORL delivers expert managed services to address these challenges in a way that is skillful, agile, and affordable. In addition, our solution includes seamless integration with GRCs to uphold critical continuity in your data and results. Our clients with GRCs view CORL as a powerful catalyst for even greater return on their GRC investments.  

Vendor prioritization is central to a successful TPRM program. But for many healthcare organizations, vendors continue to be treated in a homogenized way, regardless of the nature of their products, their level of risk, and their potential impact on the business if compromised. Generally, vendors with network access who are handling large volumes of PHI should be prioritized for more rigorous risk evaluation. The CORL solution prioritizes vendors dynamically based on these variables. In addition, we consider pre-assessment data, including assurances and CORL Cleared™ status, in our evaluation of vendor risk. This enables our healthcare clients to focus their TPRM efforts in the areas that will bring about the greatest tangible reduction to risk. 

At CORL, we view TPRM as a journey more than a destination. Of course, in an ideal world, providers would have validation for every vendor response. But the reality is that the resources are constrained, the vendors are numerous, and the controls are many. As an organization whose executive team includes former healthcare CISOs and whose company DNA includes a commitment to cybersecurity rigor, we deliver best-in-class response validation for providers of all sizes. But we are as committed to realism as we are to rigor. For most of our customers, that means we focus validation on high-risk vendors and error prone responses. Many of our customers will opt to scale their approach to validation over time, adding more and more validation as TPRM capacity and efficiency increases. From the program just getting started to the one with comprehensive validation built-in, we support providers at every stage of the TPRM journey. 

It is not uncommon for security questionnaires to include hundreds of individual controls. But the reality is that many of these controls have been asked before, and others could be easily consolidated with more meaningful indicators of risk. While many of our clients prefer to design their own questionnaires and we operationally support this effort, we also firmly believe solving the TPRM program means focusing on a smaller set of key risk indicators. By aligning our efforts around these indicators, we can consolidate controls, eliminate backlogs, improve contract velocity, and have a more innovative and secure healthcare ecosystem. 

At CORL, we firmly believe vendor risk assessments are not the way of the future and are working towards a bold vision for the future of TPRM—one that centers on key risk indicators over individual controls. CORL Cleared™ identified its key risk indicators based on the cybersecurity efforts providers value, including widely respected assurances. CORL Cleared™ rewards the efforts vendors are taking to improve risk posture, and harnesses proof of these efforts to bypass lengthy assessments altogether. Our provider clients who engage with CORL Cleared™ vendors agree that this approach is even more impactful than the assessment and have chosen to accept CORL Cleared™ status as a signal of contract readiness. Because this approach has the power to accelerate a vendor’s sales and enhance their attractiveness to providers and other healthcare organizations, many vendors have chosen to proactively pursue CORL Cleared™ status.