Decoding Vendor Questionnaire Responses
Vendor responses to third-party security assessment questionnaires can have a wide range of “truthiness”. Questions about “how does your organization protect x” or “explain your process for y” can often be met with “yes” or “no” responses or the classic less-then-informative response of “we are HIPAA compliant”. This phenomenon can be chalked up to a variety of root causes, including security responses being completed by sales personnel who have limited security knowledge or expertise, missing security controls and a lack of transparency by the vendor, or pressures of the sales cycle to get responses completed quickly for a large volume of customer security assessments.
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